Shipping policy

At Kala Aura, every order is prepared with care to ensure your pieces arrive beautifully and safely.

Processing Time:
Orders are typically processed within 1–3 business days.

Shipping Time:
Estimated shipping times may vary depending on your location. Most orders arrive within 7–15 business days.

When will my tracking information appear?

After your order has been shipped, tracking information may take 2–5 business days to become active. This is normal as the package is being processed through the carrier's network and transferred between facilities.

If your tracking has not updated after 5 business days, please contact us and we'll be happy to assist.

Delays:
Customers are responsible for any customs duties, import taxes, or fees that may apply according to their country's regulations.
If you have any questions about your order, we're always happy to help.